Employers vastly underestimate the impact of workers leaving an organization on staff left behind with a different workplace dynamic, leading to even more turnover, a new report says.
VANCOUVER -
Sajjadiani, alongside two researchers from the University of Minnesota, analyzed data of about a million employees at 1,620 stores of a U.S.-based retail chain over a 22-month period. However, the researchers found voluntary departures resulted in fewer turnovers, and that it typically takes longer for the ripple effect of subsequent departures to happen.
The study also revealed that when workers are fired, their departures have a relatively small, fleeting effect, and can even reduce voluntary turnover afterwards. Sajjadiani said the study is the first of its kind and should signal to employers that they need to consider possible increased turnover rates when telling other workers about an employee exit.
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