Employers vastly underestimate the impact of workers leaving an organization on staff left behind with a different workplace dynamic, leading to even more turnover, a new report says.
University of British Columbia's Sauder school of business associate professor Sima Sajjadiani co-authored the study that found employee exits, through termination, layoffs or by voluntary quitting, change the operational and social fabric of workplaces, prompting more departures.
They found that layoff announcements had a strong and immediate impact, increasing voluntary turnover among those who remained at the company. "To high performers, voluntary exits are a positive signal that there are better opportunities elsewhere, so while employees might not leave immediately, they do begin to look for other opportunities," Sajjadiani said.
"Usually these are people who are disruptive or abusive, or aren't doing their fair share," Sajjadiani said. "When they go, high performers tend to stay longer, and the risk of voluntary turnover actually goes down."
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