Quality inspectors found Gloucestershire's out-of-hours GP service still requires improvement.
Scrutiny committee chair Andrew Gravells said the service had required improvement for more than five years.Vice chairman David Drew said the situation had spiralled over the years: "We need to get to the bottom of why this service has required improvement for so long, and yet now there does seem to be more problems than during the period when we first became aware the service requires improvement.
She said the 111 service had received an outstanding CQC rating but it did not diminish the required improvement of the out-of-hours GP service."Working in partnership with PPG, we've introduced some new ways of working to reflect the improvement we now want to see."Councillor Collette Finnegan questioned the plan, telling the committee they had "heard these excuses before"."We've had challenges across the system in a number of emergency care areas.
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