Cheri Burns was left stranded at Heathrow on arrival after discovering one of her wheelchair arm rests was missing and a wheel buckled. She never made it out of the airport due to safety concerns and had to fly back to Glasgow.
A disabled woman is calling for more education,"inclusive thinking and consideration" after being forced to fly home as her wheelchair was damaged during a flight from Glasgow to London.on arrival after discovering one of her wheelchair arm rests was missing and a wheel buckled.and was confined to her house until the wheelchair was repaired by the NHS.She now hopes to raise awareness of the issues those with mobility difficulties face while travelling.
Ms Burns told Sky News:"It hasn't been easy for me to highlight this, I usually shy away from vocalising my experiences, but feel it is my responsibility to help educate so that fewer people face similar experiences. "My wheelchair is my independence, as is the same for a lot of people, and I ask for more inclusive thinking and consideration."Ms Burns, who has been a wheelchair user since birth, said it was fully intact when it was taken from her on the plane in Glasgow to be stored in the hold.
She said:"The main issue was the missing arm rest. Without this, because of balance issues, it is unsafe for me to move around in my wheelchair, and I cannot execute necessary transfers, for example, because I could fall."a couple of hours later. She then had to spend a day at home while awaiting the necessary repairs to be carried out.
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