Employers are trying new ways to help anxious young employees stay calm and clear-headed as Generation Z reports anxiety at the highest rate of any generation
By Sue Shellenbarger May 9, 2019 12:22 p.m. ET Photo: Giulio Bonasera Michael Fenlon’s company is one of the nation’s biggest employers of newly minted college grads. He’s watching a tidal wave approach.
One driver of the trend is that 20-somethings are simply more willing to talk about and ask for help with emotional issues. Share Your Thoughts How often do your coworkers appear to have higher levels of anxiety? Join the conversation below. Anxiety triggers excessive worrying, and a fight-or-flight response that can block the brain’s ability to process stimuli. Stacey Snyder, a 25-year-old business analyst, says she suffers anxiety before making presentations or getting feedback. Then she second-guesses herself afterward, thinking, “I should have done this instead,” she says.
Many managers see social media as a major cause of Gen Z anxiety, and try to create a work environment free of the social comparisons and competition it breeds. As head of human resources at VaynerMedia, a global agency based in New York, Claude Silver dissuades young employees in one-on-one coaching sessions from comparing their career progress to others’.
Research on the anxiety-inducing process of uncovering medical errors at a hospital shows team leaders must choose their words carefully, Dr. Edmondson says. “If someone calls a problem a screw-up, that makes your brain say, ‘I’d better be quiet about it.’ But if it’s called an accident, you think, ‘How can we prevent it from happening again?’ ” she says.
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