Rochester, N.Y. In an email to customers touting its 'commitment to this region,' RG&E used a photo of the Rochester skyline that few customers recognized.That'
RG&E sent a message to customers Wednesday, Oct. 18, 2023, that appears to use a photo of Rochester, Minnesota. touting its "commitment to this region," RG&E used a photo of the Rochester skyline that few customers recognized.Legislator Rachel BarnhartRG&E responded on social media apologizing for the error and sent out an updated message with the correct photo.for RG&E customers.
The hike came amid a wave of complaints about poor customer service, high prices and little competition.
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