Nova Scotia's electric utility has been fined $750,000 for failing to meet 2022 performance targets set by the provincial regulator.
The Nova Scotia Utility and Review Board issued a statement Wednesday saying privately owned Nova Scotia Power Inc. failed to fully satisfy five of 14 performance targets dealing with reliability, restoring power after adverse weather and service installations.
In 2020, the board ordered Nova Scotia Power to pay a $250,000 penalty, and in 2022 the penalty rose to $375,000. As a result, the board agreed to remove some Fiona-related outage data, as they did after post-tropical storm Dorian caused widespread outages in 2019. But it concluded a penalty of $750,000 for the utility's 2022 performance was warranted.
In its response filed in May, Nova Scotia Power said it welcomed the standards as part of the"strong regulatory oversight" of its business."Performance standards provide the transparency and accountability that customers deserve." The utility said it has been investing $180 million annually to improve reliability and is hiring more workers to keep up with Nova Scotia’s population growth.
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