Santa Clara County Counsel James Williams said the settlement holds Intuit to account for ‘intentionally misleading’ the public.
In one of the TurboTax TV ads, a hiker shouted the word “free” and heard it echo back. In another, an auctioneer in a cowboy hat rattled off “free” over and over.
“Today’s settlement holds Intuit accountable for intentionally misleading the public,” said Santa Clara County Counsel James Williams. TurboTax is the largest e-filing tax preparer in the country, with about 40 million taxpayers using its online service every year, Bonta’s office said in a press release. Intuit, a $127 billion company that according to regulatory filings made between $971 million and $1.2 billion in
Eligible taxpayers, according to the settlement agreement, include any individual or joint-return filers who in tax years 2016, 2017 or 2018 were eligible to use the TurboTax “IRS Free File” service, began their tax returns using a TurboTax “Free Edition” service, were informed they were ineligible for a Free Edition service, and then paid for a TurboTax product. To be eligible, consumers must not have used the IRS Free File service in a previous tax year.
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