Sharing internal data with the BBC, a whistleblower warns risks to the public could be missed.
Home Affairs correspondent
Their jobs combine face-to-face meetings with criminals with writing reports and making checks to prevent them descending back into criminality. London is under most pressure at around 127% of its capacity on average, followed by the Yorkshire and Humber and Eastern England regions at 118%. Staff said the workload makes it harder to dig deeper into cases and chase up checks with police forces, who often fail to respond.
An internal report on the case, marked "sensitive" but obtained by the BBC, describes a key probation officer involved feeling "overwhelmed" by work and says the "alertness to risk" had suffered. Another junior probation officer said they had dealt with caseloads "in the high 70s", sometimes seeing up to 12 offenders a day, though recently the demand had reduced. At one point in the pandemic, an offender they were overseeing committed a serious offence.
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