Plenty of confusion, but little congestion, on Day 1 of new Uber, Lyft and taxi system at LAX
Mickey Swearingen stood outside Los Angeles International Airport on Tuesday morning, staring at his phone, then at a series of overhead signs, then back at his phone again.
“When you make a bold change like this, you’ll be faced with a little bit of refining to get it right,” said Keith Wilschetz, deputy executive director at Los Angeles World Airports, the city agency that runs LAX. The once-chaotic areas just outside baggage claim were eerily quiet, with no honking or idling cars. Travel time on the upstairs departures level, where Uber and Lyft drivers previously picked up passengers, improved by 50% compared with the same time last week, the airport said.
City Councilman Paul Koretz introduced a motion Tuesday asking airport officials to move cab pickups back to the curbside. Moving them to the satellite lot, he said, would be the “final nail in the coffin of the taxi industry.” “This has been a complete cluster,” Newlin said as he made a fourth attempt. “It cost me 25 minutes I didn’t have.”The pickup lot has four separate lanes for car companies: two for Uber, one for Lyft and one for taxis. In a nearby plaza, picnic-style tables and other seating options are arranged next to two food trucks, designed to serve as a sort of “welcome to L.A.,” said Deborah Flint, the chief executive of LAX.
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