On a low-traffic and low-travel day, the new system at LAX still had its hiccups.
Mickey Swearingen stood outside Los Angeles International Airport on Tuesday morning, staring at his phone, then at a series of overhead signs, then back at his phone again.
In an attempt to tame the infamous traffic at the nation’s second-busiest airport, LAX officials on Tuesday morningTo speed the travel times on the shuttles, airport officials restricted the lanes closest to the terminals on the arrivals level to pickup lot shuttles, the FlyAway service and other airport buses. The lack of honking and idling cars created an eerily quiet atmosphere on the once-chaotic sidewalks next to the terminal.
Two Uber drivers canceled on Erik Newlin, a businessman from Dallas, as he waited in the pickup area. He was on the phone trying to connect with a third driver, but that car canceled too.“This has been a complete cluster,” Newlin said as he made a fourth attempt. “It cost me 25 minutes I didn’t have.”
The pickup lot has four separate lanes for car companies: two for Uber, one for Lyft and one for taxis. In a nearby plaza, picnic-style tables and other seating options are arranged next to two food trucks, designed to serve as a sort of “welcome to L.A.,” said Deborah Flint, the chief executive of LAX.
“Now customers see all the options in the same place, and they are choosing the cheapest ones,” said Shaikh Masud, who has been driving for Yellow Cab for five years, as he waited in the queue. “We don’t set our own prices. I’m very concerned.”Marlyn Cifuentes used to work at a taxi stand outside baggage claim, helping riders find taxis.
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