Hospitals across the U.S. are classifying chaplains as 'critical' employees.
Rabbi Hillel Fox is the Director of Chaplaincy Care for North Shore University Hospital in Manhasset, New York. He helped spearhead his hospital's efforts to set up"tele-chaplaincy" for patients in isolation rooms, as well as for their family members in quarantine. The type of hotline service allows anyone to call in and speak with a chaplain over the phone. There is also the ability for patients to video conference with a chaplain from their rooms.
A patient is wheeled across as bridge between buildings inside Mount Sinai Hospital in Manhattan during the outbreak of the coronavirus disease in New York, April 1, 2020."It's not the same as in-person for sure," Fox said."Nothing replaces human touch. But 10 years ago, who would have thought that we can have these kinds of communication?"
The hospital where Fleenor works has set up a similar tele-chaplaincy service. In addition, they've partnered with two chaplain certification bodies to extend the support they are able to give. Rev. Karen Swiderski has worked as a chaplain at Edward Hospital in Naperville, Illinois, for more than 25 years, and said she feels like she's"walking in history" every day since the virus'sHer team has started doing chaplain calls, and although it's been difficult to lose"the connection and intimacy" that comes with an in-person conversation, she said it's been a cathartic experience for patients in isolation.
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