Some residents’ rights were being violated by placing restrictions on when they could leave their rooms
Safeguarding concerns were not recorded or investigated properly, the CQC found, with some staff not receiving adequate training.And inspectors found that some residents’ rights were being violated by placing restrictions on when they could leave their rooms.
“There were no checks of the environment to ensure standards of cleanliness were maintained to a high standard. “Furniture was damaged in communal areas and the laundry room was disorganised and chaotic. This increased the risk of infection.”
France Dernières Nouvelles, France Actualités
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