Why Won’t Employees Use Their Companies’ Mental Health Benefits?

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Why Won’t Employees Use Their Companies’ Mental Health Benefits?
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Companies are expanding their mental-health benefits, but they have work to do to overcome employee reluctance

A flier on mental-health resources on Ms. Haykin’s desk. ‘We want people to use them when they need them,’ she says.Many companies are expanding their mental-health benefits, but getting employees to take advantage of them can be challenging. Puget Sound Energy is on a mission to change that.

Last year, 98% of the utility’s employees watched a 20-minute mental-health training video, and managers were offered a two-hour live mental-health training. The sessions included tips on how to recognize and respond to mental-health issues in themselves and others, information on what mental-health resources the company offers, and personal stories from PSE workers who had experienced mental illness in their own lives.

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