California's new health measures have temporarily shut down both brands' fulfillment centers.
KKW Beauty posted a statement to Twitter on March 23 to thank customers for their patience and further explain how the site will continue to function. "While our website remains available to accept orders, our fulfillment center cannot guarantee delivery dates at this time," the statement read. "Your order will receive top priority as soon as we can resume shipping.
Kylie Cosmetics posted a similar statement to its Twitter on March 23, with the same explanation: California's health orders have temporarily closed its fulfillment center and deliveries cannot be promised at this time. Like KKW Beauty, Kylie Cosmetics has also shifted its return policy to allow cancellations and refunds on all products ordered on or before March 16.
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