New research shows what makes some people so impossible to satisfy.
) that can lead an individual to rage against the machine that technology presents to produce online reviews or angry interactions with a customer service representative.
You can see from these items that all present what may seem like typical rants that you’ve read in a one-star review of your favorite local eatery. Maybe you’ve wondered how, when this is a place you know and like, someone could spew such vitriol. The findings showed that the largest predictor of negative engagement was Machiavellianism followed by psychopathy, and finally by narcissism. There was a difference across demographic groups, however, in who was most likely to use which form of negative engagement. The link with Machiavellianism was stronger for older women of lowUnderstanding How to Deal with the Complainer
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