The AI will take your order now.
fame, wants to roll out AI-enabled voices to over 100 drive-thrus by 2024 in the hope that people can get their sliders faster with maybe less arguing with someone over speakers.
If you’ve been at a drive-thru recently, you would know that the menu board and speakers are now big and fancy. But you also know that it still involves yelling from the driver’s seat, barking out orders, and an employee often mishearing words. SoundHound and White Castle already worked together for a proof of concept with fewer locations participating.in June customers have mixed reactions to the AI drive-thru, with some expressing frustration and others relief they don’t have to talk to cranky employees.
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