WestJet customers offered 7.5-hour bus ride to Regina after flight cancelled yyc
Passengers say they were informed less than three hours before boarding that the one-hour flight between the two cities had been cancelled and that they could reach their destination via “ground transportation” that would have them reaching Regina after midnight.Sign up to receive daily headline news from the Calgary Herald, a division of Postmedia Network Inc.By clicking on the sign up button you consent to receive the above newsletter from Postmedia Network Inc.
He says he was “shocked” to be notified they would be bused back from Calgary, but notes they made it home earlier than if they’d opted for a rebooked flight, which he says wasn’t available for days. Chris Henderson, a musician who managed to rebook on a next-day flight after paying for a Calgary hotel, says airlines should give customers what they paid for.
WestJet, which saw eight per cent of its Sunday flights cancelled and nearly half delayed, did not immediately respond to questions about the 750-kilometre bus trip.
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WestJet customers offered 7.5-hour bus ride to destination after flight cancelledPassengers informed the one-hour flight from Calgary to Regina had been cancelled and that they could reach their destination via ground transportation
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