The average New Braunfels customer spent about $195 on electricity in July 2021, but that jumped to about $272 this July — a nearly 40 percent increase.
But it will be years before Winter Storm Uri is entirely in the city’s rearview mirror. NBU now is working to replenish the reserves that it ran through. Since the utility spent as much as its annual budget for power within the one-week storm, it is trying to save up the cost of 365 days worth of power, which is about $120 million.
For now though, NBU has suspended collections for the reserves during August and September to give customers some relief after months of high bills. A major point of confusion and concern for NBU customers has been a Power Cost Recovery Adjustment, or PCRA, charge on each person’s bill. Taylor said the charge is a variable rate that reflects the cost of purchasing energy.
But Taylor said that fully removing the PCRA is impossiblec, and the most the utility can do to reduce it is temporarily suspend collecting money to replenish the reserves following the winter storm.
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