E-commerce is one of the fastest-growing parts of Walmart’s business, and having positive experiences with delivery is a key driver of customer loyalty.
Walmart expects that by early 2025, 65% of its 4,700 U.S. stores will be able to receive products from four new automated fulfillment centers announcedAdditionally, 55% of the products that move through the company's fulfillment centers will be handled through the new automated sites — lowering unit cost averages by about 20%, John David Rainey, Walmart’s CFO, said during a presentation.
“Most notably, it allows us to reallocate labor hours closer to the customer to improve both the customer and associate experience.”
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