Roz Brewer, who joined as CEO in March, said the company will open hundreds of doctor offices, shake up its front-of-store merchandise and free up pharmacists' time.
She said for her, the health-care mission is personal. At the company's investor day, she recalled the final months of her mother's life, when her family juggled medical bills, numerous doctors and kidney dialysis appointments. The experience, she said, was "incredibly confusing and unwieldly and burdensome."
For so many Americans, she said that is the same experience — and one that Walgreens aims to solve by weaving together primary care with pharmacies and freeing up more of employees' time to help patients.Over the next few years, Walgreens leaders say consumers will start to see and feel the difference when they walk into one of the company's approximately 9,000 U.S. stores.
In some stores and online, it will add Walgreens Health Corner. The in-store spaces will be staffed by medical professionals, such as nurses and pharmacists, who can consult with patients and help them manage chronic conditions.
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