It wasn’t just Saturday Night Live or Matilda Cuomo going out of their way to make special note of Mother’s Day in this upside-down 2020. A larger chunk of the U.S. population also made…
The report also found a 2.6% increase over the previous Sunday in video chatting via the telecom giant’s collaboration tools.
“Mother’s Day is historically our highest call volume Sunday of the year, but this year we expected and saw a significant increase in calls,” said Kyle Malady, Verizon’s Chief Network Officer. “Our engineers were monitoring our networks all day yesterday to ensure those important connections were made reliably.”
Verizon CFO Matt Ellis, during an online appearance Monday at the MoffettNathanson Media & Communications Summit, said overall usage of Verizon’s network has increased markedly since the onset of the pandemic in March. “We saw a good day yesterday as more people remembered to call Mom,” Ellis said. “We sometimes forget about the phone call.” During the pandemic, land-line calls have doubled previous levels of usage, he added.
Longtime telecom and media analyst Craig Moffett, who interviewed Ellis in an online keynote, recalled that the “entire wireline network” of major telecom companies used to be built to handle the traffic of calls on Mother’s Day. “That was the big day that you planned around.”
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