The association has posted a letter of apology on its website from the general manager of the Hyatt Regency Hotel, Patrick Gosselin.
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A statement from the association says it welcomes the apology and appreciates the hotel’s decision to reverse all charges related to its decision to cancel a contract for a future event at the Hyatt Regency. The hotel initially supported its employee, saying the worker was following protocol to close restrooms in unused areas of the hotel and had told the cultural adviser to use another restroom.
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