New York City bus and subway commuters are bracing for the first fare hike since 2015.
survey, roughly half of the eligible respondents said they had not applied to the Fair Fares transit discount program with 14 percent reporting that they did not know how to apply. We also know from our research that Queens residents were the least aware of the program with only a quarter of the eligible population reporting that they had applied or were already enrolled in the program. Brooklyn had the highest share of eligible respondents either already enrolled or in the process of enrolling.
An overhaul of the City’s outreach and enrollment efforts for Fair Fares should be coupled with an expansion of the program. Mayor Adams and the City Council, under the leadership of Speaker Adams, made the smart decision to include an additional $20 million for the program in the FY24 Adopted City Budget.
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