Someone who needs emergency assistance but can't speak or make a noise will be able to text from a mobile device with new 911 technology that will be in place by 2025.
Someone who needs emergency assistance but can’t speak or make a noise will be able to text from a mobile device with new 911 technology that will be in place by 2025, Public Safety Minister Mike Farnworth said Wednesday.
Upgrades to Canada-wide “Next Generation 911” will allow people to contact 911 confidentially through real-time text, for example. Operators will also be able to locate victims through GPS mapping if they are unable to provide their address. “When people experience a life-threatening emergency, they need to know they can count on an accessible and reliable 911 system,” said Farnworth.
Oliver Grüter-Andrew, president and CEO for E-Comm 911, said the cost of the federally mandated improvements to 911 is high and would be difficult for local governments to fund alone. The 911 service receives about two million calls annually in B.C.The province’s $150-million investment — which still needs approval by the legislative assembly — will help offset local governments’ costs for transitioning to the Next Generation 911 technology.
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