If you're saving miles for a trip, you don't have to worry about losing them.
Published 12:24 PM EDT Aug 28, 2019The change, which is effectively immediately, means travelers saving miles for a trip will no longer have to worry about losing them. Until now, United's MileagePlus members saw their miles disappear after 18 months with no activity in the account, frustrating travelers who were unaware of the policy.
“We want to demonstrate to our members that we are committing to them for the long-haul, and giving customers a lifetime to use miles is an exceptionally meaningful benefit,” Luc Bondar, United's vice president of loyalty and president of MileagePlus, said in a statement announcing the change.Other major airline frequent-flyer programs have expiration dates for miles.
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