Unemployed workers turn to each other for help getting through complex, crashed filing systems (via CNBCMakeIt)
Kim created an online account with New York's Department of Labor on March 29 but wasn't able to load the site to start a claim that day. He tried again the next, and finally made it past the login page on Tuesday, March 31.
"I did that maybe 100 times," Kim continues. "It was frustrating, but I think I was expecting it, so I was in a bit of a zen mindset mindlessly clicking through."
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