Confused how you ended up with a low rating on Uber? A new feature will offer a bit more insight
Uber on Wednesday announced an option that lets you see a breakdown of how many drivers left you a one-star rating, a five-star rating and other ratings in between. Previously users of the ride share app were only able to see their average rating. Uber's business is over the pandemic slumpFinding the rating breakdown requires several steps. First, open the Settings menu of the app, tap Privacy and then Privacy Center.
"We hope that by giving users a peek into how their rating is calculated, we can help encourage positive experiences between riders and drivers on every trip," said Zach Singleton, head of privacy and equity products at Uber . Read MoreUber said all identifying information is kept anonymous for safety reasons.Uber relies on a two-way rating system in an effort to hold passengers and drivers accountable during rides.
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