Business Insider has spoken to dozens of drivers about their experiences driving for the companies. Here's what they had to say.
Business Insider has spoken to dozens of drivers to learn more about what it's like to work for the ride-hailing apps.Millions of drivers shuttle passengers to their destinations all around the globe on behalf of Uber and Lyft.
"Entitled riders think they can eat whatever they want in my car," Amanda, a driver in Las Vegas, told Business Insider."People forget these are our personal vehicles." "Young people get in my car all the time reeking of marijuana," Wallace, a driver in Connecticut, told Business Insider."I don't mind personally — as long as they aren't smoking in the car — but if another passenger so much as complains about the car smelling like weed, it can get me deactivated from the app."
"I've been pretty lucky with passengers, but when they get in right after smoking a cigarette it can linger in my car which can then lead to a bad review," Gabriella, a driver in Boulder, said.Many passengers want to ride in silence, and probably many of the drivers, too. Still, drivers told Business Insider that contact with riders is one of the few human interactions they might have in a shift, given that they have no boss or office.
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