People who take and operate the TTC now have more ways to report safety or security concerns.
, the TTC outlined the various measures the agency has taken to increase safety and security on the transit system, including increasing the number of Streets to Homes workers in the system, ensuring a more visible management and staff presence throughout the network, improving and adding cameras in all stations and on all vehicles, and having Designated Waiting Areas on every subway platform, with recently-upgraded and easier-to-use two-way communications systems that link directly to TTC...
More than 20 Community Safety Ambassadors from the City of Toronto’s Community Safety Team have also been deployed in the system. The TTC has also said that more than 50 security guards who have “daily experience dealing with under housed people in crisis” and are trained in mental heath first aid, overdose prevention, recognition and response training, and non-violent crisis intervention will also temporarily working in stations and vehicles.for GO train and UP Express customers. Riders can text “HELP” to 77777 and a member of Metrolinx’s Customer Protective Services team will respond within 90 seconds.
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