Police departments in Bucks County are investigating the company, warning 'numerous victims did not receive the furniture they ordered.'
Police departments in Bucks County are investigating the company, warning "numerous victims did not receive the furniture they ordered."The Action News Troubleshooters are looking into complaints against a custom furniture company in Bucks County that connected with most of its customers on Facebook.Their business address is in Perkasie, Bucks County, but they marketed to customers all over via Facebook.
"Their Facebook page kept popping up in my feed and I noticed that a few friends liked the page. So I started looking at it," said Kelly McCluskey of Media, Delaware County.Last spring McCluskey ordered a dining table, chairs, and barstools. She paid a deposit of $2,000."I ordered a dining room table, six chairs and a bench," said Hubbard.
Both consumers say the Smallacombes gave multiple excuses about why their furniture wasn't delivered."This is so outrageous that this man is doing this to many of us,'" she said."He promised my money it would be returned within 10 days. I never heard from him again," she said. McCluskey never got the chairs she paid for, and while she did finally get the extension table, she says the workmanship was so poor she gave it away.
"It didn't match up. One of the sides was warped. It was like scratched on site. It was just it was terrible. It was a mess," she said.
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