Lyft surprises So Do with an $80 charge after a recent ride. The driver claims that she damaged the car. But she says it wasn’t her. How does she prove her innocence?
I have a problem with Lyft. After a recent ride, the company charged my card an $80 cleaning fee.
The damage looks exaggerated. The driver had taken close-up shots of the leaves, making the entire car look dirty. The area could have been easily vacuumed out in less than a minute. It does not equal $80 worth of damage. Can you help me?If you messed up your Lyft, you should pay for the cleanup. But after reviewing your case and Lyft’s claim against you, I have serious doubts that you were the guilty party.
But Lyft didn’t share the driver’s written report with you. Also, the photos it sent had no metadata. So you don’t know if the driver took them after your ride or a year ago. Lyft also doesn’t require its drivers to prove they paid to have their cars cleaned.
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