Now in his eighth year as President and CEO, Mark Shapiro embraces fandom, is working on his patience, and still loves Field of Dreams
“It is not the critic who counts” begins a famous Teddy Roosevelt quote, which hangs in Mark Shapiro’s office at the Rogers Centre. That advice probably comes in handy for a man like him – appointed general manager of the Cleveland baseball team at the age of 34, supporting figure in the book and filmnow in his eighth year as president and CEO of the Toronto Blue Jays – who might otherwise be distracted by off-the-field drama.
There are times that you’re explaining things and you can do it very adeptly and intellectually and have strong rationale. But I don’t work in a business that is rooted in rationale and intellect, I work in a business that – you know, our fans, the mere definition of the word ‘fandom’ means there’s emotion.They’re fanatical and emotional. And people don’t want to rationalize sport – and that’s okay, I embrace that, I accept that, we need that.
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