Unions representing flight attendants at the three U.S. airlines that operate Bo...
) flight attendant union leaders joined colleagues’ demands for an active role in regulators’ and airlines’ decisions to let the 737 MAX fly again after two fatal crashes in Indonesia and Ethiopia.
“The emails, the testimony... it all leads to more questions than answers,” Chad Kleibscheidel of the Southwest flight attendants union said in reference to employee memos about the aircraft’s safety before it was certified in 2017 that came to light during back-to-back hearings. Sara Nelson, president of the Association of Flight Attendants-CWA, which represents flight attendants at 20 airlines including United, said: “This week took a step backward in this process, not forward.”
Southwest and United executives have told Reuters that flight attendants - along with pilots, call center agents and gate agents - will play a key role in defending the jet to passengers once it is approved to fly again.
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