Parent company would not say if the incident was a malware attack or whether any user data has been affected by it
RCMP spokesperson Kim Chamberland directed The Globe’s request for comment to Halton police, which did not respond on Wednesday.
The Office of the Privacy Commissioner of Canada has “not received a breach report about this matter from Pelmorex,” said senior communications advisor Vito Pilieci. “We have reached out to the company in order to gather more information and determine next steps.” On Tuesday, an error message from CloudFront on The Weather Network’s website said it could not connect to its servers. That display message was not abnormal and is considered standard from a content delivery service, according to Sandra Benjamin, a spokesperson for Amazon Web Services Inc., which owns CloudFront.“We can’t comment on another company or potential customer without their permission,” Ms. Benjamin said in an e-mail on Wednesday.
The Weather Network is one of the most popular mobile apps in Canada. The Google Play Store says it has received over 10 million downloads, while a 2017 news release from Pelmorex shows 16 million Canadians have installed it on their devices from the Apple App Store.
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