Practicing empathy can transform a business.
Fred Garcia, president of The Logos Consulting Group, an executive leadership and communications consulting firm, sees empathy as vital to a leader’s success beyond the immediate challenges of the pandemic.
Natasha Bowman, president of Performance Renew and author of “You Can’t Do That at Work!” and “The Power of One: Leading With Civility, Candor and Courage,” echoed Garcia in regard to how empathy can strengthen communications. “Traditionally, executives viewed their role as managing resources to achieve certain business outcomes,” Bolton told WWD. “This approach worked well when employment options were limited, employees expected to spend their whole career at one company, and companies provided benefits like pensions and housing. But things have changed.
While practicing empathy across all levels of an organization has benefits, extending the practice to customers adds another dimension. At Messenger, Loredana Crisan, vice president of messaging experience, said putting people first is a priority. “At Messenger, our guiding value is ‘put people first,’ which applies to both our customers and our teams,” Crisan told WWD. “There has never been a time in the workplace when this approach was needed more.
France Dernières Nouvelles, France Actualités
Similar News:Vous pouvez également lire des articles d'actualité similaires à celui-ci que nous avons collectés auprès d'autres sources d'information.
President Joe Biden to visit Cleveland and Lorain on Thursday to discuss infrastructureThe President will discuss how last year's bipartisan infrastructure bill benefits the area.
Lire la suite »
Your Company Just Merged: What Should You Do With Your Old 401k?Which benefits from your old plan are protected and which might you lose?
Lire la suite »
5 Homemade Chocolate Treats That Are Way Better Than A Box Of ChocolatesWith less processed sugar and more superfood benefits, these chocolate treats are sure to become favorite recipes for any celebratory day—or even just a random Monday afternoon. 🍫
Lire la suite »
Calls for Wales to pilot four-day working weekA shorter week could make staff happier and benefit firms, the Future Generations Commission says.
Lire la suite »
Changes to tax benefits could boost refunds for many familiesThere are several expanded tax benefits available to Americans, even if they have little or no income from a job. The IRS emphasizes these are only available to those who file a 2021 federal income tax return.
Lire la suite »
Speedskating will look slightly different at the Olympics this year. Here's whyHaving the lead skater switch places with teammates might soon be a thing of the past.
Lire la suite »