NEW: Taylor Swift fans are suing Live Nation Entertainment, the parent company for Ticketmaster, following the 'ticket sale disaster' last month for her 2023 “The Eras Tour.'
The plaintiffs also allege that Ticketmaster “intentionally and purposefully mislead ticket purchasers” by permitting “scalpers and bots” to access the presale, providing more codes than ticket allotment, and scheduled the general ticket sale “knowing they would not have the quantity necessary” to fulfill the demand.
“We believe that both Taylor Swift and her fans were hurt by Ticketmaster," said Jennifer Kinder, an attorney for the plaintiffs, in a statement to TODAY."Ticketmaster messed with the wrong fan base.”TODAY has reached out to Swift's representatives and Live Nation Entertainment for comment. NEWARK, NEW JERSEY - AUGUST 28: Taylor Swift attends the 2022 MTV VMAs at Prudential Center on August 28, 2022 in Newark, New Jersey. , the largest registration in its history. According to Ticketmaster, 2.4 million tickets were sold during presale.
“Even when a high demand on sale goes flawlessly from a tech perspective, many fans are left empty handed,” Ticketmaster . “For example: based on the volume of traffic to our site, Taylor would need to perform over 900 stadium shows … that’s a stadium show every single night for the next 2.5 years.” by sharing a statement to her Instagram story.
“It goes without saying that I’m extremely protective of my fans,” Swift wrote in part. “It’s really difficult for me to trust an outside entity with these relationships and loyalties, and excruciating for me to just watch mistakes happen with no recourse.
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