A cyberattack is behind the Petro-Canada outage that has blocked customers from paying with credit cards at the pumps and logging into their accounts for several days.
at select locations since Friday. They have also been locked out of logging into their web and app accounts.Petro-Canada’s parent company,“Suncor has experienced a cyber security incident,” Suncor’s news release reads.
Online access to Petro-Points on the Petro-Canada app and website was still unavailable on Monday morning. In Toronto, debit and credit machines at the pumps of many gas stations continued to be non-operational. “The company is taking measures and working with third-party experts to investigate and resolve the situation, and has notified appropriate authorities,” Suncor said.“At this time, we are not aware of any evidence that customer, supplier or employee data has been compromised or misused as a result of this situation.”
Frustrated customers who reached the end of their gas tanks with no cash in hand, or missed out on days of their car wash season pass expressed frustration on Twitter.to fill up just to find out you can't pay for gas because their system is down. Not to wait 3h for CAA to tow me 28km to next gas station never filling up at Petro-Canada again,” one driver wrote on Monday.
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