The customer who ordered the drink, a Black woman, believes the incident was racially motivated.
ANNAPOLIS, Md. - A Starbucks employee from Maryland has been suspended after the word “monkey” was reportedly printed as the name on a Black customer’s drink label.
“If you didn’t hear my name, you should have said, ‘Excuse me, can you repeat yourself?’ Not once did she do that. She labeled me what she wanted to label me,” Pugh said. Impeccable Brands, the company that operates that Starbucks store involved in the incident, says that the “label was made in error.” Nonetheless, in a letter to Pugh, they apologized and said the employee involved has been suspended, pending further investigation.
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