General Motors president Mark Reuss told investors this week that GM dealers have serviced more than 11,000 Teslas.
Tesla, of course, has its own service centers, but many are hundreds of miles away, getting appointments is sometimes difficult, and there are complaints about high prices for repairs. Tesla also has mobile repair technicians who will come to customers to make minor repairs.
Part of the Tesla culture is a deep seated distaste for dealers. The feeling is mutual. Tesla is still banned from selling its cars directly online in several states, thanks to dealer franchise laws. General Motors has aggressively defended those laws in an attempt to slow down Tesla and its disruption of the automobile business model that has been part and parcel of American culture for generations.
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