The Social Security Administration announced Wednesday it was taking steps to mitigate wait times at Houston area offices.
KPRC 2 News viewers have reported standing outside in long lines in the extreme heat for hours at SSA offices in Conroe, Houston, and Pasadena.
A spokesperson said the SSA will also temporarily assign additional employees to help triage the lines. They pointed to drop boxes at all Houston offices for people to use if they simply need to drop off documents and evidence. Restrooms and water fountains are also available inside for people waiting in line.
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