Patricia Landers, who suffers from dementia, escaped from her assisted living center in the middle of the night. “I thought my mother was going to die,” her daughter says.
Lofgren, who lives in Arizona, said the pandemic hit home when his mother-in-law went missing from the assisted living facility last month.
A federal class-action suit settled last year alleged staffing problems at the company's Florida facilities, saying they were the result of the parent company’s policies. The suit said Brookdale misled families by telling them staffing was based on assessments of its residents. Instead, the suit charged, it was set by the corporation and based on profit, leaving homes unable to meet residents’ needs.
“The employee was aware of the staff’s abusive and improper behavior with residents, yet could not control them, and was not getting help from Brookdale management in fixing the situation,” the suit said. The lawsuit said Judy Aiello spoke to her mother by phone and calmed her down before the staff"left her unsupervised."
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