A pregnant woman and her husband is facing nearly $300,000 in losses and damage after guests left her Airbnb unit in San Francisco's Mission District flooded and in disrepair. The couple is now left with a massive bill, and nowhere to live.
"I woke up to the sound of water," said Gemzer. "Water coming from every crevice, every opening, every light fixture."A San Francisco Mission District Airbnb host is facing $300,000 in damages and losses after guests clogged the toilet and flooded the home.A San Francisco Airbnb host was left with a monstrous mess. She said her home was flooded out by guests, leaving her with a massive bill and nowhere to live.
Gemzer and her husband -- who are expecting their first child any day now -- were forced to move out of their home in the Mission District six months ago. Their house is still unfixed."They actually left evening April 13, presuming right before or after this clog started," said Gemzer."I woke up to the sound of water," said Gemzer. "Water coming from every crevice, every opening, every light fixture.
"I tried to explain to Airbnb, this is not a broken door, and this is not furniture. This is an entire home destroyed - two homes," said Gemzer.Gemzer says it took weeks for Airbnb's investigative plumber to arrive and determine the cause of the clogged toilet."It's all three of those things happening -- the feces; it's the baby wipes that they used during the 30 days they were there.
Gemzer says she believed she was fully covered, between Airbnb's host coverage and her own homeowner's insurance.
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