In this week's Saving Grace gracegausden93 investigate 📱 A trade-in iPhone deal 🏖️ And a Mexico wedding holiday plan nightmare
EE has continued to charge you £63 per month on your old contract which expired in December, which you are frustrated about. However, it should be noted thatYou have requested a, who helps resolves disputes, but are yet to receive it.
I am glad EE has seen sense and upheld the deal – although I am sure you are still none too impressed with the company.My partner is Canadian and we decided to get married in Mexico. We booked the hotel and flights for 16 people with Tui last October, and the plan was to leave for the wedding on 14 November this year. We chose Mexico so both sides could get to the wedding relatively easily.
I spoke to Tui about this less than one month after we booked – and still one year before the trip. It has told us that if we want to cancel we would lose our deposit of £4,000 .Grace says: However, Tui said the deposits are all linked to the 16 guests individually, even though you and your partner paid the money. So you would only be entitled to £1,000 of the deposit money, less an admin fee which they would also not waive.
It added once the deposit is received, it can split the original bookings down into separate bookings for those that still wish toHowever, you said you didn’t think it was fair for guests to have to pay for their own deposit.
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