The CEO of SAP says that the biggest unexpected challenge of remote work is helping employees who live by themselves feel safe and connected
When technology giant SAP shifted to a work-from-home policy, it needed to accommodate its massive workforce of 100,000 employees based in more than 180 countries.
The company has asked managers to be sensitive to the needs of employees in different situations, including those living alone and others with family members who are health care workers on the frontlines of the fight against COVID-19. The sudden pivot to a work-from-home policy has been tough for businesses of all sizes as the world reels from the coronavirus crisis.
Many of the issues which came out in internal surveys and discussions were related to technical issues and the concerns of employees who suddenly had to balance home and work responsibilities. "Because I have a family as many people around me do, I didn't realize that, with 100,000 people, there's a lot of people who are alone," she said.
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