Officials at Public Services and Procurement Canada expressed frustration at the lack of information coming from CBSA, which was primarily responsible for the ArriveCan project.
Revelations last year that the cost of the ArriveCan app had climbed to $54-million prompted weeks of turmoil and finger-pointing as officials attempted to account for the spending, according to internal documents obtained by The Globe and Mail.
The Globe and Mail first reported on Oct. 6 that total spending on the ArriveCan app was on pace to reach in excess of $54-million, more than double what the government had previously said had been spent to date. Later that month on Oct. 20, The Globe reported that the CEO of Canadian tech company ThinkOn Inc. had no idea why his company was listed as having received $1.2-million for ArriveCan work. The border agency acknowledged an error on Oct. 26, saying the contract was with Microsoft.
“I am worried that the team did not take all the necessary steps normally required with respect to cost and profit analysis for the ArriveCan contract,” he wrote in an Oct. 28 e-mail. “The CBSA was guided by the Government of Canada’s contracting regulations while developing ArriveCan during an extraordinary time and on an emergency basis,” he said in response to questions about the documents.
Mr. Cormier and Michael Mills, an assistant deputy minister, were scheduled to represent the procurement department at a Monday, Nov. 14 meeting of the government operations committee into the costs of ArriveCan. Just days before, Mr. Mills told colleagues that MPs should not be given an updated accounting at the hearing.
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