Several sailings were cancelled Thursday after Coastal Renaissance was pulled out of service. B.C. Ferries is trying to provide slots on other sailings for people with reservations, but it will not be possible for everybody.
B.C. Ferries is again dealing with mechanical problems on one of its ships, pulling the Coastal Renaissance out of service for repairs that are likely to take “weeks not days,” says its chief executive.
Efforts were being made to juggle resources to accommodate the demands of the Duke Point-Tsawwassen route, he said. “We’re obviously going to work with customers to the extent that we will be able to find them places on other sailings, but we know that that will not be possible for everybody,” Jimenez said.
B.C. Ferries operates 37 vessels on 25 routes; with so many routes, problems are apt to occur, he said. “The issue is how do we respond and how quickly do we respond, and how effectively are we working to communicate with customers, our stakeholders, the media, to do as much as we can to get people through a difficult situation?”
Jimenez noted that the Renaissance is the second Coastal-class ferry to have issues. That class, which also includes Coastal Inspiration, has been in service since 2008.“We exceed, in almost every case, the regulatory requirements for maintenance. Every vessel gets a major refit or upgrade every five years.”
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