Quebec’s transport minister says the new measures will include the gradual addition of 150 more staff in higher traffic branches
Quebec’s transport minister says a number of measures will take effect as of Monday to deal with large lineups at the province’s automobile insurance board after problems with a transition to an online platform.
Guilbault issued a tweet saying Quebeckers should not have to wait for hours outside – as has been the case this week – and a better quality of service should be offered. The auto insurance board has been dealing with lengthy lineups at some of its outlets since introducing a new online portal on Feb. 20 which users have had trouble accessing due to an authentication issue.
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