New public records show San Diego’s ambulance provider Falck still needs to provide more information to the San Diego Fire-Rescue Department to prove it is complying with its contract.
SAN DIEGO —
Falck was failing to meet its contractual requirements, according to a letter from San Diego Fire-Rescue dated March 7. Falck had to respond within 10 days of the letter to address its deficiencies and how it will cure them. There was also confusion over who in Falck management was responsible for certain reports. The nine-page letter also requested information on how the company is addressing employee burnout and exhaustion.Von Wilpert expressed reservations during the original hearing on Falck’s contract. She said Tuesday afternoon she was disappointed about ambulances shut down in her district when the company promised that would not happen.
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