Thousands of Square and Cash App customers were unable to access their accounts or send money on Thursday and early Friday due to system outages impacting both payment services.
Full functionality has yet to be restored to the payment services as of midday FridayA Square payment device is shown. An unspecified outage at the company's network has led to frustrated users on Thursday and Friday.Outage reports for both platforms picked up around the same time on Thursday afternoon, according to. In the hours following, numerous customers took to social media to share error messages and frustrations about not being able to access their money.
"We know you trust us with your business, and these situations add challenges to running your operations. For that, we are truly sorry." "Our engineers have worked on a solution for this disruption and they plan to make it available in an upcoming update," Cash App, which isn't available in Canada, also experienced an outage on Thursday evening. As of Friday morning, the company said that customers could once again add cash, make purchases with their Cash Card and buy Bitcoin — but not all services had fully returned yet.
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